Online-store AUDIO-HI.FI (FINSTOR Oy, FI18964991; hereinafter - The Store) sells goods over the Internet to customers in Finland, the Russian Federation, Ukraine, Belarus and worldwide. The Store reserves all rights to change the terms and conditions.
Ordering
Only registered users can place orders with The Store.
Ordering is a step by step online procedure.
Information about current prices, shipping weights and quantities available can be found on the appropriate pages of The Store. All prices are listed in Euro and do not include local VAT (24%, not levied on the goods exported from EU). The Store reserves the right to change the prices without notice.
After the goods are placed in the shopping cart, the preferred ways of delivery and payment must be chosen.
The information about the cost of all available delivery ways can be found below the shopping cart content (without order proceeding). Shipping costs are being defined by the selected delivery method, possible extra services, shipment weight and size.
The Store doesn't charge any extra fees or comissions for order processing.
Any questions regarding product range, order settling, etc should be sent (in English, German, Russian and Finnish) to the store@audio-hi.fi only.
The order is placed by using the checkout functionality in The Store to pay for the purchase. Placing the order, customer accepts these terms and conditions, product pricing and shipping cost.
Order confirmation is sent by E-mail. It contains description, quantity and prices for the goods and services ordered as well as shipping address.
Customer has right to cancel the order before it is dispatched. Cancellation must be done in written (by E-mail) to The Store.
Orders with "Paid" or "Pending" status can be cancelled at any time with full refund. Orders that have "Processing" status can be cancelled with refund but the comission of up to 10% of the value (from 10 to 50 euros) can be charged by The Store. "Shipped" orders can't be cancelled.
