How can orders be paid?
You can pay using your VISA or MasterCard or by bank transfer as well.
Is any extra fee charged for card payments?
No, we do not charge any fee for card payments. You only have to pay the listed price for the goods and the cost for delivery. The only exception is when corporate bank card is used for payment (in this case additional fee can be charged by acquiring).
Can payment be made in currency other than Euro?
We accept payments in Euro only. However, you can also pay by bank card using another currency. In this case the necessary amount will be converted into Euro by your bank using current exchange rate.
Is it safe to pay by card when ordering from your store?
All payments by bank cards are made only through secure Netaxept web-interface of NETS A/S - Scandinavian operator for card payments, authorized by VISA и MasterCard payment systems.
We ourselves don't collect your payment information; we even don't have any access to it.
My card payment is declined - Why?
According to our experience, the most common issue is "Refused by issuer" (Error code "51") - being meant: bank issued the card you try to use for payment does not allow (fully or under some conditions) to use it for on-line payments. You should contact your bank for more details, from our side we cannot solve this.